Legal

Privacy Policy

Learn how Kanal.id collects, uses, and protects your data.

Updated: {0}: 13 April 2026

1. Legal.data_collection

We collect information that you provide directly when registering, updating your profile, or using our services, including:

  • Name, email address, and encrypted password
  • Payment information (processed securely through third-party payment providers)
  • Content you create such as biolinks, digital products, and form data
  • Service usage data and aggregate analytics

2. Data Usage

We use the collected information to:

  • Provide, maintain, and improve our services
  • Process transactions and send related notifications
  • Send technical updates and security information
  • Respond to inquiries and provide customer support
  • Analyze usage patterns to improve user experience

3. Legal.info_sharing

We do not sell or rent your personal information to third parties. We may share information only under the following conditions:

  • With service providers that assist platform operations (e.g., payments, hosting)
  • If required by law or court order
  • To protect our rights, property, or safety and that of other users
  • With your explicit consent

5. Data Security

We take reasonable security measures to protect your information from loss, theft, misuse, and unauthorized access, including encrypting data in transit and at rest.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure.

6. User Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your account and related data
  • Export data you have created on the platform
  • Opt out of marketing communications at any time

To exercise these rights, contact us using the contact information below.

7. Data Retention

We retain your personal information as long as your account is active or as needed to provide the service. After account deletion, data will be removed within 30 days, unless required by law to be retained longer.

8. Policy Changes

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or in-app notification at least 14 days before taking effect.

9. Contact

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact our team through the contact page or support email.